Montigo Resorts, Somerset, Shepton Mallet ∞ Discover spa retreats, reviews & deals for 2025

Book with us and save

up to 10%

compared to Booking.com

Key details

About Resort

Charlton Road, Shepton Mallet, United Kingdom

View all

Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Classic Twin Room

Max:

2 persons

155 sq. feet

Bed options:

2 Single beds

Shower

Bathtub

room details

Check Prices

Classic Double Room

Max:

2 persons

110 sq. feet

Bed options:

1 Double bed

Shower

Bathtub

room details

Check Prices

Standard Double Room

Max:

2 persons

110 sq. feet

Bed options:

1 Double bed

room details

Check Prices

Show all roomsLess

Price and Room Availability Calendar

Check availability and prices for your dates now!

Getting around

Explore a range of transportation options for your spa getaway

City Centre

Shepton Mallet 1.0 mi

Airports

Bristol (BRS) 21.8 mi

Bournemouth (BOH) 50.9 mi

Train

East Somerset Railway 2.2 mi

Bus

Bus stop 2.7 mi

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Intimate Spa Escape

“The spa facilities offered a serene atmosphere, allowing for private relaxation without overcrowding, truly enhancing our experience.” view full review

Exquisite Dinner!

“The dining options surpassed our expectations, featuring a perfectly cooked steak that left us craving for more.” view full review

Luxurious Bathtub

“The bathroom had a stunning roll-top bath that provided a unique and relaxing bathing experience unlike any other.” view full review

Unique Room Design

“Our room featured an intricate theme with cozy decor, creating an enchanting ambiance that made our stay lovely.” view full review

General

No smoking on site
Wi-Fi
Free parking
Safe deposit box
24-hour reception
Pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Luggage storage
Locker room
Allergy-free rooms
Coffee shop
Smoke detectors
Electric vehicle charging station
Fire extinguishers
Key access

Sports & Fitness

Fitness centre
Yoga class
Sports trainer

Services

Paid shuttle service
Pet amenities available
Room service
Welcome drink
Happy hour

Dining

In-room breakfast
Restaurant
Bar/ Lounge area
Picnic area/ Tables
Special diet menus

Business

Meeting/ Banquet facilities
Fax/Photocopying

Children

Board games
Children's menu

Facilities for people with disabilities

Toilet for disabled
Bathroom for disabled

Spa & Leisure

Beach umbrellas
Sun loungers
Sun terrace
Garden area
BBQ facilities
Leisure/ TV room
Spa & wellness centre
Sauna
Steam room
Jacuzzi
Pedicure
Manicure
Waxing
Body scrub
Facial
Treatment room
Body wraps
Back massage
Head massage
Full body massage
Make up services

Room features

Air conditioning
Heating
Soundproofed rooms
Terrace
Garden furniture
Tea and coffee facilities
Ironing facilities

Media

AM/FM alarm clock

Location

Charlton Road, Shepton Mallet, United Kingdom

Map view

Charlton Road, Shepton Mallet, United Kingdom

City landmarks

Garden

Kilver Court Gardens

1.3 mi

Train Station

East Somerset Railway

2.2 mi

Store

Mulberry

4200 ft

Mall

Kilver Court

1.3 mi

Church of St Aldhelm

4500 ft

Shepton Mallet Sheep

3300 ft

Frithfield Lane

HM Prison Shepton Mallet

1.1 mi

1 High Street

One Craft Gallery

1.3 mi

Church

Church of St Peter and St Paul

4900 ft

Saint Michael's Catholic Church

4500 ft

Fosse Way

4800 ft

Shepton Mallet Bowls Club

4800 ft

Market Cross

5100 ft

Kilver Court Kilver Street

Kilver Court Designer Village

1.3 mi

Shepton Mallet Baptist Church

5200 ft

Neptunes Children's Activity Centres

5300 ft

Beacon Hill Woods

1.4 mi

Art Pavillion

1.8 mi

The Blessed Virgin Mary

2.1 mi

Old Wells Road Cranmore Woods

Cranmore Tower

2.6 mi

Dean Methodist Chapel

2.5 mi

Small Down Knoll

2.6 mi

Church

Church of St Mary the Virgin

2.8 mi

Oakhill Churchyard

2.7 mi

Oakhill War Memorial

2.7 mi

Church

oakhill methodist church

2.8 mi

Church

Church of St Peter

2.9 mi

7th Day Adventist Church

2.8 mi

Assembly Rooms Bath

2.8 mi

Nearby

Garden

Kilver Court Gardens

3100 ft

Mall

Kilver Court

3100 ft

Store

Mulberry

3200 ft

Kilver Court Kilver Street

Kilver Court Designer Village

3100 ft

Restaurants

Dobbies Garden Centres

5.0 mi

Mendip Avenue Fosseway Industrial Estate

Reviews and Ratings <br />

Feedback from previous guests about their experience.

68%

loved the resort and would return for another relaxing stay

6.8/10

Nice

Rooms

7.8

Location

9.0

Service

6.5

Dining

7.3

Jessica

United Kingdom, March 2025

8.6/10

I had a lovely stay at The Charlton House which offered an overall relaxing atmosphere and excellent spa services. The room we received was remarkable with a four-poster bed, which really enhanced my experience. However, there were some service hiccups that could have been better managed, especially regarding meal timing and information on scheduled activities. The beautiful grounds and spa facilities certainly made up for these shortcomings.

Rooms

10.0

The room we stayed in was absolutely stunning, featuring a four-poster bed and a lovely decor that added to the luxurious feel.

Service

7.0

While some staff members were exceptional, particularly Lyndsey, others, like Zen, seemed lacking in urgency and customer focus during our visit.

Location

9.0

The hotel is set in beautiful grounds that offer a peaceful and relaxing vibe, making it a great spot to unwind.

Dining

8.0

Dining experience was delightful, with dinner options that were beautifully prepared and flavorful. Breakfast gave a good variety but had some issues with timely service.

Facilities

9.0

The spa facilities were wonderful, especially the hydrotherapy pool which added a luxurious touch to our stay.

Sebastian

United Kingdom, March 2025

5.2/10

Our stay at the hotel had its highs and lows. While the spa treatments were enjoyable and the afternoon tea was truly exceptional, we found the state of the rooms disappointing and the service lacking at times. Overall, there is potential here, but cleanliness and attention to detail need serious improvements.

Rooms

5.0

The room was quite spacious but in need of updating and refurbishment. It felt dark with little natural daylight, and some basic amenities were lacking.

Service

5.0

Service was friendly but often inefficient. There were times when requests took too long to be fulfilled, leading to some frustration.

Location

Dining

7.0

The dining experience, especially the afternoon tea, was a highlight. However, overall meal quality varied, with a few disappointments in the restaurant.

Facilities

5.0

While we enjoyed the spa treatments, the cleanliness of the facilities left a lot to be desired.

Penelope

United Kingdom, December 2024

6.6/10

We had an average stay at the hotel, which was disappointing considering our previous visits. The grounds and spa were enjoyable, but the dining experience didn't live up to the prices charged. While the staff was friendly, the service felt slow and disorganized at times. Overall, the hotel needs improvements and may no longer be our first choice for a spa retreat.

Rooms

8.0

The room was spacious with a nice private outside area, though there was no air conditioning, just a small fan. It was lovely and clean, with thoughtful extras like biscuits and toiletries.

Service

6.0

While the staff were helpful and pleasant, the service was often slow due to outdated systems, which made some processes feel frustrating.

Location

Dining

5.0

Dining was disappointing; the food was decent but not worth the high prices, especially after our experience with the steak being cooked improperly. The restaurant was often empty, which added to the strange experience.

Facilities

7.0

The spa facilities were nice, and we particularly enjoyed the hydrotherapy pool, though it could use some updates.

Sawyer

United Kingdom, December 2024

8.8/10

I had a lovely spa retreat at this hotel, enjoying the luxurious amenities and beautiful gardens, although I was a bit disappointed with the service efficiency at one point. The rooms were comfortable and spacious, providing a relaxing atmosphere for our stay. While the dining experience was excellent, especially dinner, I felt more could be done to improve certain aspects of service. Overall, it was a great value for a cozy getaway, but a little more attention would go a long way.

Rooms

9.0

The room I stayed in was spacious and comfortable, featuring unique designs that added to the luxury feel.

Service

8.0

Service was generally good and attentive, though I did experience a small hiccup with my massage appointment.

Location

9.0

The hotel is set in gorgeous grounds, providing a peaceful atmosphere and beautiful scenery for relaxation.

Dining

9.0

Dining was a delight, with a fantastic selection of healthy dishes that were beautifully presented and delicious.

Facilities

9.0

The spa facilities were impressive, offering plenty of relaxation options including a hydrotherapy pool and several cozy areas to unwind.

Mia

United Kingdom, November 2024

5.6/10

This hotel offers a charming atmosphere with beautiful grounds and excellent dining options. The spa services are a highlight, providing a relaxing experience. However, we faced some issues with our room reservation and slow service in the bar area, which detracted from our overall experience. Despite these drawbacks, the unique ambiance and quality of food make it a place worth considering for a getaway.

Rooms

While our room was lovely with a spacious four-poster bed, we received a different type of deluxe room than expected, which was a bit disappointing. Rating: 7/10

Service

The staff were generally polite and attentive, but we experienced slow service at the bar, which could definitely be improved. Rating: 6/10

Location

The hotel's location is quite pleasant, with beautiful gardens and access to nearby activities, contributing positively to the overall experience. Rating: 9/10

Dining

Dining was a highlight of our stay, with beautifully cooked meals and an exceptional breakfast. However, some dishes lacked flavor, which could be addressed in the future. Rating: 8/10

Facilities

The spa and pool area are fantastic, providing an intimate setting for relaxation. Still, some minor improvements in outdoor spaces would enhance the experience further. Rating: 9/10