What are the check-in and check-out times at Montigo Resorts, Somerset?
Check-in is at 14:00 and check-out is by 11:00.
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Montigo Resorts, Somerset, Shepton Mallet
145US$
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Key details
About Resort
Charlton Road 1,
Shepton Mallet,
United Kingdom,
Somerset
- Close to the Mendip Hills AONB
Very good
7.3
4.0
3.9
Loved by guests
"The spa was awesome and so peaceful and not too busy."
"Our room was massive with a big bath where you had a champagne bowl to put your bottle, also twin showers and twin sinks."
"The spa itself is very intimate and allows only for a small number of people in any part at one time, which really helps for couples wanting alone time."
Rooms & Amenities
The hotel features
Dining Options
Montigo Resorts, Somerset offers two on-site dining options: the more formal
Leisure & Wellness
The property includes leisure facilities such as a thermal spa featuring a
Location & Transportation
Situated in the Mendip District, the hotel is conveniently located near landmarks such as
Must-do experiences
- Visit the historic Shepton Mallet Prison for a unique tour experience.
- Taste the local cider at nearby Wilkins Cider Mill for a refreshing treat.
- Explore the stunning Chalice Well Gardens for peace and beauty.
- Check out the Shepton Mallet Farmers' Market for local produce every Friday.
- Discover the hidden gem of the Rural Life Museum for local history.
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Select your room type
The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Classic Twin Room
2 persons
155 sq. feet
2 Single beds
Shower
Bathtub
room details
Classic Double Room
2 persons
110 sq. feet
1 Double bed
Shower
Bathtub
room details
Standard Double Room
2 persons
110 sq. feet
1 Double bed
Junior Suite
2 persons
220 sq. feet
1 Double bed
Show all roomsLess
Price and Room Availability Calendar
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Facilities
The hotel offers amenities for your comfortable stay and unforgettable experiences
General
- No smoking on site
- Wi-Fi
- Free parking
- Safe deposit box
- 24-hour reception
- Pets allowed
- Rooms/ Facilities for disabled
- Wheelchair access
- 24-hour security
- Luggage storage
- Locker room
- Allergy-free rooms
- Coffee shop
- Smoke detectors
- Electric vehicle charging station
- Fire extinguishers
- Key access
Sports & Fitness
- Fitness centre
- Yoga class
- Sports trainer
Services
- Paid shuttle service
- Pet amenities available
- Room service
- Welcome drink
- Happy hour
Dining
- In-room breakfast
- Restaurant
- Bar/ Lounge area
- Picnic area/ Tables
- Special diet menus
Business
- Meeting/ Banquet facilities
- Fax/Photocopying
Children
- Board games
- Children's menu
Facilities for people with disabilities
- Toilet for disabled
- Bathroom for disabled
Spa & Leisure
- Beach umbrellas
- Sun loungers
- Sun terrace
- Garden area
- BBQ facilities
- Leisure/ TV room
- Spa & wellness centre
- Sauna
- Steam room
- Jacuzzi
- Pedicure
- Manicure
- Waxing
- Body scrub
- Facial
- Treatment room
- Body wraps
- Back massage
- Head massage
- Full body massage
- Make up services
Room features
- Air conditioning
- Heating
- Mini-bar
- Soundproofed rooms
- Terrace
- Garden furniture
- Tea and coffee facilities
- Ironing facilities
Media
- Direct dial telephone
- AM/FM alarm clock
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Dining Onsite
At Montigo Resorts, Somerset, delight in diverse culinary offerings that celebrate both local and international flavors. Each venue provides a unique atmosphere, from modern elegance to family-friendly charm, ensuring every meal is an experience to savor.
Charlton House Restaurant
International
Ambiance
Modern with a touch of elegance, perfect for family gatherings or intimate dinners.
Key Offerings
Indulge in a menu accommodating various dietary preferences, featuring options from breakfast to dinner, and enjoy a delightful high tea with an array of sandwiches and desserts.
Reservation
Recommended
Monday to Friday: 07:00 - 21:30; Saturday and Sunday: 08:00 - 21:30
Bobo's Bistro
European
Ambiance
Inviting and vibrant, ideal for brunch or relaxing dinners with friends and family.
Key Offerings
Enjoy a delectable selection of vegetarian, vegan, gluten-free, and dairy-free options for breakfast, brunch, lunch, and dinner, all made with the freshest ingredients in a comfortable setting.
Reservation
Not needed
Daily: 08:30 - 21:30
TIIGO BBQ + Bar
Grill/BBQ
Ambiance
Family-friendly with a laid-back vibe, perfect for casual gatherings and outdoor dining.
Key Offerings
Savor a delightful menu including a variety of grilled dishes, making it the perfect spot for a leisurely lunch or dinner as the sun sets.
Reservation
Recommended
Friday to Sunday: 12:00 - 18:00
Location
Charlton Road 1,
Shepton Mallet,
United Kingdom,
Somerset
Map view
Charlton Road 1,
Shepton Mallet,
United Kingdom,
Somerset
City landmarks
Garden
Kilver Court Gardens
1.3
mi
Train Station
East Somerset Railway
2.2
mi
Store
Mulberry
4200 ft
Mall
Kilver Court
1.3
mi
Landmark
Church of St Aldhelm
4500 ft
Landmark
Shepton Mallet Sheep
3300 ft
Landmark
HM Prison Shepton Mallet
1.1
mi
Landmark
One Craft Gallery
1.3
mi
Church
Church of St Peter and St Paul
4900 ft
Landmark
Saint Michael's Catholic Church
4500 ft
Landmark
Fosse Way
4800 ft
Landmark
Shepton Mallet Bowls Club
4800 ft
Landmark
Market Cross
5100 ft
Landmark
Kilver Court Designer Village
1.3
mi
Landmark
Shepton Mallet Baptist Church
5200 ft
Landmark
Neptunes Children's Activity Centres
5300 ft
Landmark
Beacon Hill Woods
1.4
mi
Landmark
Art Pavillion
1.8
mi
Landmark
The Blessed Virgin Mary
2.1
mi
Landmark
Cranmore Tower
2.6
mi
Landmark
Dean Methodist Chapel
2.5
mi
Landmark
Small Down Knoll
2.6
mi
Church
Church of St Mary the Virgin
2.8
mi
Landmark
Oakhill Churchyard
2.7
mi
Landmark
Oakhill War Memorial
2.7
mi
Church
oakhill methodist church
2.8
mi
Church
Church of St Peter
2.9
mi
Landmark
7th Day Adventist Church
2.8
mi
Landmark
Assembly Rooms Bath
2.8
mi
Nearby
Garden
Kilver Court Gardens
3100 ft
Mall
Kilver Court
3100 ft
Store
Mulberry
3200 ft
Kilver Court Kilver Street
Kilver Court Designer Village
3100 ft
Restaurants
Dobbies Garden Centres
5.0
mi
Mendip Avenue Fosseway Industrial Estate
Explore Shepton Mallet
Explore Shepton Mallet
Kilver Court Gardens
25 minutes' walk
Stunning gardens featuring unique plants and design. Perfect for leisurely strolls and photography.
East Somerset Railway
10-minute drive
Heritage railway offering scenic rides through beautiful countryside. A fun experience for families!
Church of St Aldhelm
15 minutes' walk
Historic church with beautiful architecture and stained glass windows. A peaceful place for reflection.
Beacon Hill Woods
30-minute drive
Nature trails perfect for hiking and picnicking. A serene escape for outdoor enthusiasts.
HM Prison Shepton Mallet
5-minute drive
Former prison offering historical tours. Thrill-seekers will enjoy this unique experience.
Dobbies Garden Centres
20-minute drive
Cozy garden center café serving delicious homemade dishes. Perfect for light bites and coffee.
Mulberry
5-minute drive
Stylish dining offering modern British cuisine. Reservations recommended for popular times.
Kilver Court Designer Village
9 minutes walking
Shopping village featuring various eateries. Relaxed atmosphere with options for casual dining.
One Craft Gallery
25 minutes' walk
Gallery offering workshops and exhibits for all ages. Perfect for a creative evening out.
Getting around
Reviews and Ratings
Feedback from previous guests about their experience.
Jessica
United Kingdom,
March
2025
8.6/10
I had a lovely stay at The Charlton House which offered an overall relaxing atmosphere and excellent spa services. The room we received was remarkable with a four-poster bed, which really enhanced my experience. However, there were some service hiccups that could have been better managed, especially regarding meal timing and information on scheduled activities. The beautiful grounds and spa facilities certainly made up for these shortcomings.
Rooms
10.0
The room we stayed in was absolutely stunning, featuring a four-poster bed and a lovely decor that added to the luxurious feel.
Service
7.0
While some staff members were exceptional, particularly Lyndsey, others, like Zen, seemed lacking in urgency and customer focus during our visit.
Location
9.0
The hotel is set in beautiful grounds that offer a peaceful and relaxing vibe, making it a great spot to unwind.
Dining
8.0
Dining experience was delightful, with dinner options that were beautifully prepared and flavorful. Breakfast gave a good variety but had some issues with timely service.
Facilities
9.0
The spa facilities were wonderful, especially the hydrotherapy pool which added a luxurious touch to our stay.
Sebastian
United Kingdom,
March
2025
5.6/10
Our stay at the hotel had its highs and lows. While the spa treatments were enjoyable and the afternoon tea was truly exceptional, we found the state of the rooms disappointing and the service lacking at times. Overall, there is potential here, but cleanliness and attention to detail need serious improvements.
Rooms
5.0
The room was quite spacious but in need of updating and refurbishment. It felt dark with little natural daylight, and some basic amenities were lacking.
Service
5.0
Service was friendly but often inefficient. There were times when requests took too long to be fulfilled, leading to some frustration.
Location
Dining
7.0
The dining experience, especially the afternoon tea, was a highlight. However, overall meal quality varied, with a few disappointments in the restaurant.
Facilities
5.0
While we enjoyed the spa treatments, the cleanliness of the facilities left a lot to be desired.
Penelope
United Kingdom,
December
2024
6.6/10
We had an average stay at the hotel, which was disappointing considering our previous visits. The grounds and spa were enjoyable, but the dining experience didn't live up to the prices charged. While the staff was friendly, the service felt slow and disorganized at times. Overall, the hotel needs improvements and may no longer be our first choice for a spa retreat.
Rooms
8.0
The room was spacious with a nice private outside area, though there was no air conditioning, just a small fan. It was lovely and clean, with thoughtful extras like biscuits and toiletries.
Service
6.0
While the staff were helpful and pleasant, the service was often slow due to outdated systems, which made some processes feel frustrating.
Location
Dining
5.0
Dining was disappointing; the food was decent but not worth the high prices, especially after our experience with the steak being cooked improperly. The restaurant was often empty, which added to the strange experience.
Facilities
7.0
The spa facilities were nice, and we particularly enjoyed the hydrotherapy pool, though it could use some updates.
Sawyer
United Kingdom,
December
2024
8.8/10
I had a lovely spa retreat at this hotel, enjoying the luxurious amenities and beautiful gardens, although I was a bit disappointed with the service efficiency at one point. The rooms were comfortable and spacious, providing a relaxing atmosphere for our stay. While the dining experience was excellent, especially dinner, I felt more could be done to improve certain aspects of service. Overall, it was a great value for a cozy getaway, but a little more attention would go a long way.
Rooms
9.0
The room I stayed in was spacious and comfortable, featuring unique designs that added to the luxury feel.
Service
8.0
Service was generally good and attentive, though I did experience a small hiccup with my massage appointment.
Location
9.0
The hotel is set in gorgeous grounds, providing a peaceful atmosphere and beautiful scenery for relaxation.
Dining
9.0
Dining was a delight, with a fantastic selection of healthy dishes that were beautifully presented and delicious.
Facilities
9.0
The spa facilities were impressive, offering plenty of relaxation options including a hydrotherapy pool and several cozy areas to unwind.
Mia
United Kingdom,
November
2024
5.6/10
This hotel offers a charming atmosphere with beautiful grounds and excellent dining options. The spa services are a highlight, providing a relaxing experience. However, we faced some issues with our room reservation and slow service in the bar area, which detracted from our overall experience. Despite these drawbacks, the unique ambiance and quality of food make it a place worth considering for a getaway.
Rooms
While our room was lovely with a spacious four-poster bed, we received a different type of deluxe room than expected, which was a bit disappointing. Rating: 7/10
Service
The staff were generally polite and attentive, but we experienced slow service at the bar, which could definitely be improved. Rating: 6/10
Location
The hotel's location is quite pleasant, with beautiful gardens and access to nearby activities, contributing positively to the overall experience. Rating: 9/10
Dining
Dining was a highlight of our stay, with beautifully cooked meals and an exceptional breakfast. However, some dishes lacked flavor, which could be addressed in the future. Rating: 8/10
Facilities
The spa and pool area are fantastic, providing an intimate setting for relaxation. Still, some minor improvements in outdoor spaces would enhance the experience further. Rating: 9/10
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Property information and rules
Check-in
from 15:00-22:00
Check-out
from 10:00-11:00
Guest Parking
Private parking is possible on site for free.
Internet
is available in for free.
Breakfast
The hotel Montigo Resorts, Somerset serves a full breakfast for free.
Children & extra beds
Maximum capacity of extra beds in a room is 2.
Pets
Pets are allowed on request.
Number of rooms:
29
Former name
Bannatyne's
FAQs
About Montigo Resorts, Somerset
How far is Montigo Resorts, Somerset from Bristol Airport?
The hotel is 35 km from Bristol Airport, taking approximately 36 minutes by car.
What dining options are available on-site at Montigo Resorts, Somerset?
The hotel features three restaurants including The Restaurant, Bobo's Bistro, and Tiigo.
What spa amenities are offered at Montigo Resorts, Somerset?
The spa includes a hydrotherapy pool, Finnish sauna, crystal steam room, and outdoor hot tub.
Are pets allowed at Montigo Resorts, Somerset?
The hotel is pet-friendly and allows pets on the premises.
What recreational facilities are available at Montigo Resorts, Somerset?
Guests have access to a fitness centre, sauna, and outdoor hot tub.
How far is Montigo Resorts, Somerset from the nearest attractions?
The hotel is 4 km from East Somerset Railway and 6 km from Mendip Vale.
What types of amenities are included in the rooms at Montigo Resorts, Somerset?
Rooms feature soundproofing, a TV, a coffee machine, air conditioning, and views of the garden.
Is parking available at Montigo Resorts, Somerset?
The hotel offers free parking for guests.
What types of massages and spa treatments are available at Montigo Resorts, Somerset?
The spa offers a variety of treatments including back massages, facials, body scrubs, and couples massages.
Which nearby restaurants can guests find close to Montigo Resorts, Somerset?
Nearby restaurants include Whitstone's (1 km) and Dobbies Garden Centres (8 km).
Does Montigo Resorts, Somerset provide any business services?
The hotel offers services such as meeting rooms and high-speed Wi-Fi for business travelers.
What features cater to families at Montigo Resorts, Somerset?
The hotel provides family-friendly accommodations and a children's menu.
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Montigo Resorts, Somerset
7.3
1.0
mi from center
131 US$
145 US$
per nightMobile-only price
