Montigo Resorts, Somerset, Shepton Mallet ∞ Discover spa retreats, reviews & deals for 2025

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About Resort

Charlton Road, Shepton Mallet, United Kingdom

“The hotel is perfectly situated near the beautiful Georgian countryside, making it a serene escape.”view full review

Montigo Resorts, Somerset features 28 uniquely designed cozy rooms and boasts a focus on Asian hospitality. This 4-star Shepton Mallet hotel includes an on-site restaurant and a thermal spa area. Additionally, guests have access to a lush garden and outdoor spaces.

Rooms & Facilities

Rooms at Montigo Resorts, Somerset include Standard, Classic, Superior, and Deluxe options, each featuring unique décor. Notable amenities in select rooms feature private terraces, roll-top baths, and terrace access, enhancing the overall experience. Free Wi-Fi is available throughout the hotel.

Dining Options

Dining options include Bobo's Bistro, serving brunch classics and simple dishes, and Tiigo Bar & Grill, offering vibrant Asian-inspired meals. Guests can savor locally sourced food at Montigo Resorts, Somerset, highlighting regional flavors in a comfortable setting.

Leisure & Wellness

Guests can unwind at the hotel's thermal spa featuring advanced hydrotherapy facilities and relaxation areas amidst the natural surroundings. Outdoor spaces and on-site gardens provide additional leisure opportunities for activities.

Services & Local Area

Montigo Resorts, Somerset is well-connected with nearby transport options, including the Croscombe Bus Stop and easy access to local attractions like Kilver Court and East Somerset Railway within a few kilometers. This accessibility makes it simple to explore the region.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Classic Twin Room

Max:

2 persons

14 m²

Bed options:

2 Single beds

Shower

Bathtub

room details

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Classic Double Room

Max:

2 persons

10 m²

Bed options:

1 Double bed

Shower

Bathtub

room details

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Standard Double Room

Max:

2 persons

10 m²

Bed options:

1 Double bed

room details

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Getting around

Explore a range of transportation options for your spa getaway

City Centre

Shepton Mallet 1.6 km

Airports

Bristol (BRS) 35.0 km

Bournemouth (BOH) 81.9 km

Train

East Somerset Railway 3.5 km

Bus

Bus stop 4.4 km

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Intimate Spa Escape

“The spa facilities offered a serene atmosphere, allowing for private relaxation without overcrowding, truly enhancing our experience.” view full review

Exquisite Dinner!

“The dining options surpassed our expectations, featuring a perfectly cooked steak that left us craving for more.” view full review

Luxurious Bathtub

“The bathroom had a stunning roll-top bath that provided a unique and relaxing bathing experience unlike any other.” view full review

Unique Room Design

“Our room featured an intricate theme with cozy decor, creating an enchanting ambiance that made our stay lovely.” view full review

General

No smoking on site
Free Wi-Fi
Parking
Safe deposit box
24-hour reception
Pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Luggage storage
Locker room
Allergy-free rooms
Coffee shop
Smoke detectors
Electric vehicle charging station
Fire extinguishers
Key access

Sports & Fitness

Fitness centre
Yoga class
Sports trainer

Services

Paid shuttle service
Pet amenities available
Room service
Welcome drink
Happy hour

Dining

In-room breakfast
Restaurant
Bar/ Lounge area
Picnic area/ Tables
Special diet menus

Business

Meeting/ Banquet facilities
Fax/Photocopying

Children

Board games
Children's menu

Facilities for people with disabilities

Toilet for disabled
Bathroom for disabled

Spa & Leisure

Beach umbrellas
Sun loungers
Sun terrace
Garden area
BBQ facilities
Leisure/ TV room
Spa & wellness centre
Sauna
Steam room
Jacuzzi
Pedicure
Manicure
Waxing
Body scrub
Facial
Treatment room
Body wraps
Back massage
Head massage
Full body massage
Make up services

Room features

Wi-Fi in rooms
Air conditioning
Heating
Mini-bar
Soundproofed rooms
Terrace
Garden furniture
Tea and coffee facilities
Ironing facilities

Media

Direct dial telephone
AM/FM alarm clock

Location

Charlton Road, Shepton Mallet, United Kingdom

Map view

Charlton Road, Shepton Mallet, United Kingdom

City landmarks

Garden

Kilver Court Gardens

2.1 km

Train Station

East Somerset Railway

3.5 km

Store

Mulberry

1.3 km

Mall

Kilver Court

2.1 km

Landmark

Church of St Aldhelm

1.4 km

Landmark

Shepton Mallet Sheep

1.0 km

Landmark

HM Prison Shepton Mallet

1.7 km

Landmark

One Craft Gallery

2.1 km

Church

Church of St Peter and St Paul

1.5 km

Landmark

Saint Michael's Catholic Church

1.4 km

Landmark

Fosse Way

1.4 km

Landmark

Shepton Mallet Bowls Club

1.5 km

Landmark

Market Cross

1.5 km

Landmark

Kilver Court Designer Village

2.1 km

Landmark

Shepton Mallet Baptist Church

1.6 km

Landmark

Neptunes Children's Activity Centres

1.6 km

Landmark

Beacon Hill Woods

2.3 km

Landmark

Art Pavillion

2.9 km

Landmark

The Blessed Virgin Mary

3.3 km

Landmark

Cranmore Tower

4.1 km

Landmark

Dean Methodist Chapel

4.1 km

Landmark

Small Down Knoll

4.2 km

Church

Church of St Mary the Virgin

4.4 km

Landmark

Oakhill Churchyard

4.3 km

Landmark

Oakhill War Memorial

4.4 km

Church

oakhill methodist church

4.5 km

Church

Church of St Peter

4.6 km

Landmark

7th Day Adventist Church

4.5 km

Landmark

Assembly Rooms Bath

4.5 km

Nearby

Garden

Kilver Court Gardens

930 m

Mall

Kilver Court

930 m

Store

Mulberry

960 m

Kilver Court Kilver Street

Kilver Court Designer Village

930 m

Restaurants

Dobbies Garden Centres

8.0 km

Mendip Avenue Fosseway Industrial Estate

Reviews and Ratings

Feedback from previous guests about their experience.

Jessica

United Kingdom, March 2025

8.6/10

I had a lovely stay at The Charlton House which offered an overall relaxing atmosphere and excellent spa services. The room we received was remarkable with a four-poster bed, which really enhanced my experience. However, there were some service hiccups that could have been better managed, especially regarding meal timing and information on scheduled activities. The beautiful grounds and spa facilities certainly made up for these shortcomings.

Rooms

10.0

The room we stayed in was absolutely stunning, featuring a four-poster bed and a lovely decor that added to the luxurious feel.

Service

7.0

While some staff members were exceptional, particularly Lyndsey, others, like Zen, seemed lacking in urgency and customer focus during our visit.

Location

9.0

The hotel is set in beautiful grounds that offer a peaceful and relaxing vibe, making it a great spot to unwind.

Dining

8.0

Dining experience was delightful, with dinner options that were beautifully prepared and flavorful. Breakfast gave a good variety but had some issues with timely service.

Facilities

9.0

The spa facilities were wonderful, especially the hydrotherapy pool which added a luxurious touch to our stay.

Sebastian

United Kingdom, March 2025

5.6/10

Our stay at the hotel had its highs and lows. While the spa treatments were enjoyable and the afternoon tea was truly exceptional, we found the state of the rooms disappointing and the service lacking at times. Overall, there is potential here, but cleanliness and attention to detail need serious improvements.

Rooms

5.0

The room was quite spacious but in need of updating and refurbishment. It felt dark with little natural daylight, and some basic amenities were lacking.

Service

5.0

Service was friendly but often inefficient. There were times when requests took too long to be fulfilled, leading to some frustration.

Location

Dining

7.0

The dining experience, especially the afternoon tea, was a highlight. However, overall meal quality varied, with a few disappointments in the restaurant.

Facilities

5.0

While we enjoyed the spa treatments, the cleanliness of the facilities left a lot to be desired.

Penelope

United Kingdom, December 2024

6.6/10

We had an average stay at the hotel, which was disappointing considering our previous visits. The grounds and spa were enjoyable, but the dining experience didn't live up to the prices charged. While the staff was friendly, the service felt slow and disorganized at times. Overall, the hotel needs improvements and may no longer be our first choice for a spa retreat.

Rooms

8.0

The room was spacious with a nice private outside area, though there was no air conditioning, just a small fan. It was lovely and clean, with thoughtful extras like biscuits and toiletries.

Service

6.0

While the staff were helpful and pleasant, the service was often slow due to outdated systems, which made some processes feel frustrating.

Location

Dining

5.0

Dining was disappointing; the food was decent but not worth the high prices, especially after our experience with the steak being cooked improperly. The restaurant was often empty, which added to the strange experience.

Facilities

7.0

The spa facilities were nice, and we particularly enjoyed the hydrotherapy pool, though it could use some updates.

Sawyer

United Kingdom, December 2024

8.8/10

I had a lovely spa retreat at this hotel, enjoying the luxurious amenities and beautiful gardens, although I was a bit disappointed with the service efficiency at one point. The rooms were comfortable and spacious, providing a relaxing atmosphere for our stay. While the dining experience was excellent, especially dinner, I felt more could be done to improve certain aspects of service. Overall, it was a great value for a cozy getaway, but a little more attention would go a long way.

Rooms

9.0

The room I stayed in was spacious and comfortable, featuring unique designs that added to the luxury feel.

Service

8.0

Service was generally good and attentive, though I did experience a small hiccup with my massage appointment.

Location

9.0

The hotel is set in gorgeous grounds, providing a peaceful atmosphere and beautiful scenery for relaxation.

Dining

9.0

Dining was a delight, with a fantastic selection of healthy dishes that were beautifully presented and delicious.

Facilities

9.0

The spa facilities were impressive, offering plenty of relaxation options including a hydrotherapy pool and several cozy areas to unwind.

Mia

United Kingdom, November 2024

5.6/10

This hotel offers a charming atmosphere with beautiful grounds and excellent dining options. The spa services are a highlight, providing a relaxing experience. However, we faced some issues with our room reservation and slow service in the bar area, which detracted from our overall experience. Despite these drawbacks, the unique ambiance and quality of food make it a place worth considering for a getaway.

Rooms

While our room was lovely with a spacious four-poster bed, we received a different type of deluxe room than expected, which was a bit disappointing. Rating: 7/10

Service

The staff were generally polite and attentive, but we experienced slow service at the bar, which could definitely be improved. Rating: 6/10

Location

The hotel's location is quite pleasant, with beautiful gardens and access to nearby activities, contributing positively to the overall experience. Rating: 9/10

Dining

Dining was a highlight of our stay, with beautifully cooked meals and an exceptional breakfast. However, some dishes lacked flavor, which could be addressed in the future. Rating: 8/10

Facilities

The spa and pool area are fantastic, providing an intimate setting for relaxation. Still, some minor improvements in outdoor spaces would enhance the experience further. Rating: 9/10